Privacy Policy
Casa Milana Apuseni
Last Updated: August 2026
Your Privacy Matters
At Casa Milana Apuseni, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, why we collect it, how it is used, and the rights you have regarding your personal data under the General Data Protection Regulation (GDPR).
By using our website or contacting us regarding a reservation, you acknowledge that you have read this Privacy Policy.
1. Who We Are
Casa Milana Apuseni is a family-owned vacation rental located in the Apuseni Mountains, Romania.
For any questions regarding this Privacy Policy or your personal data, please contact us at:
Email:apusenicasamilana@gmail.com +491702930984
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information you provide
Full name
Email address
Telephone number
Preferred travel dates
Number of guests
Any information you include in your message
Booking Information
If you make a reservation, we may also collect information necessary to manage your booking, including:
reservation details;
payment status;
communication relating to your stay.
We do not intentionally collect sensitive personal information unless required by law or voluntarily provided by you.
3. How We Use Your Information
Your information is used only for legitimate purposes, including:
responding to enquiries;
confirming reservations;
communicating before, during and after your stay;
providing customer support;
complying with legal obligations;
improving our website and guest experience.
We do not sell your personal information.
4. Payment Information
Payments are processed using the payment method agreed during the booking process.
Casa Milana Apuseni does not store complete credit card details on its website.
Where third-party payment providers are used, your payment information is processed according to their own privacy policies.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
remember website preferences;
understand how visitors use our website;
improve website performance.
You can control or disable cookies through your browser settings.
6. Website Analytics
Our website may use analytics services, such as Google Analytics, to understand how visitors use our website.
Analytics information is collected in an aggregated and anonymous manner wherever possible and helps us improve our website and services.
Google may process certain technical information, including:
browser type;
device information;
pages visited;
approximate location;
time spent on our website.
For more information, please refer to Google's Privacy Policy.
7. Squarespace Hosting
Our website is hosted by Squarespace.
Squarespace may process technical information necessary for operating and securing the website, in accordance with its own Privacy Policy.
8. How Long We Keep Your Information
We retain personal information only for as long as necessary to:
manage reservations;
comply with legal and accounting obligations;
resolve disputes;
protect our legal rights.
When information is no longer required, it will be securely deleted or anonymised where appropriate.
9. Sharing Your Information
We only share personal information where necessary.
This may include:
payment service providers;
IT and website service providers;
legal or governmental authorities where required by law.
We never sell or rent your personal information to third parties.
10. Your Rights Under GDPR
If you are located within the European Economic Area (EEA), you have the right to:
access your personal data;
correct inaccurate information;
request deletion of your personal data;
restrict or object to certain processing;
request a copy of your personal data;
withdraw consent where processing is based on consent;
lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us using the email address below.
11. Security & Data security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
However, no method of internet transmission or electronic storage is completely secure.
Exterior security cameras are used solely for the protection of the property and the safety of guests. Cameras record only outdoor areas and are never installed inside the accommodation. Footage is accessed only when reasonably necessary, such as investigating security incidents.
12. Children's Privacy
Our website is intended for adults making travel reservations.
We do not knowingly collect personal information directly from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.
The updated version will always be published on this page together with the revised "Last Updated" date.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Casa Milana Apuseni
We will respond to privacy-related requests as soon as reasonably possible and in accordance with applicable law.